Customer Service
1-800-526-5505

email me

FOR YOUR SAFETY, PROPANE HAS AN ODOR ADDED SO YOU CAN DETECT LEAKS.  You and each member of your household must know the smell of propane.  Ask your driver or service technician to demonstrate its odor.  If anyone in your household cannot smell propane, or it smells weak, call us immediately.

Propane is heavier than air and will collect at floor level.  Carefully smell at floor level and in low spots to check for propane.

WHAT TO DO IF YOU SMELL GAS OR SUSPECT A LEAK:

--Put out all smoking materials and any other open flames.

--Do not operate any appliances, switches, or thermostats.

--Get everyone outside and away from gas equipment.

--Shut off the gas supply, using the shut-off valve at the tank or cylinder.

--Call your propane supplier-use your neighbor's phone-if gas smell is in the house.

--Stay outside and leave the gas off until the leak has been found and fixed.


DON'T ALLOW YOUR SYSTEM TO RUN OUT OF PROPANE.

DON'T ALLOW UNQUALIFIED PERSONS TO SERVICE YOUR PROPANE SYSTEM OR APPLIANCE.

DON'T ATTEMPT TO RELIGHT YOUR PILOT LIGHTS--CALL A QUALIFIED TECHNICIAN.


YOUR SAFETY IS IMPORTANT TO US!!

Please take a few minutes to click here and review this safety information provided by the propane industry.